Service Commitment

Optimal customer service level is essential to achieving a stable and durable relationship. Our knowledge of our clients and our close business relationships with them allows us the opportunity to offer them the exact service that suits their needs.

  • LOGISTICS: Ervisa chooses the most efficient logistic formula. Optimization of rates, delivery time and lot size, is analyzed for every customer and every shipment. This is paramount to ensuring the smooth running of this aspect of the operation, given the variety of geographical areas in which customers are located.
  • DELIVERY: Our Company is recognized for its commitment to achieving agreed delivery times. We know that our products are indispensable in the production process of consumer companies. For this reason, we chose this parameter as a prerequisite of value added service, making it one of our competitive advantages.